For www.cln.com.ph purchases we offer free 30 day returns for exchange or online store credit for unused items with attached Official Receipt. Customers will shoulder shipping fee for Returns.

Kindly send us an email at hello@cln.ph and provide the following information:

Name:

Order #: (order # usually starts with #CLN).

Reason for return/exchange:

Our CSR will reach out to you via email within 24-48 hours (7:00 am to 4:00 pm/Mondays to Sundays) regarding the return options and related details. 

2023 Holiday Reminders: 

*CLN Stores nationwide will temporarily STOP ACCEPTING/TRANSACTING online to offline returns and drop offs (ANY 2 or Change size/replacement style drop off) from October 31, 2023 (last day) to January 31, 2024. 

 *Due to high volume of holiday orders, there may be potential delays in deliveries of the replacement item.